Privacy Policy
Up to date as of October 30, 2023
This privacy policy for the Bourque Podiatry Clinic describes how and why we may collect, store, use, and/or share (treat) your information while you use our services, for example when you:
- Visit our website at laclinqiuepodiatrique.com
- Engage with us in other manners, including for sales, marketing or events
Questions or concerns? Reading this privacy policy page will help you to understand your rights and confidentiality options. If you do not agree with out policies and services, please do not use our services. If you still have questions or concerns we invite you to send us an email at boisbriand@lacliniquepodiatrique.com.
SUMMARY OF KEY POINTS
This summary outlines the key points of our privacy policy, however, you can find more information on any of these key points by clicking on the link following each one or by using our table of contents below in order to find the section you want.
What personal information do we collect?
When you visit us, use our services, or navigate on our website, we can gather your personal information based on the way you interact with our clinic and services, the choice you make, and the products you use. Learn more about the way we handle personal information you give us.
Do we collect personal or sensitive information?
No, we do not collect personal or sensitive information.
Do we receive third party information?
No, we do not collect or receive third party information.
How do we process your information?
We use your information to provide you with services, as well as for communication, security, and fraud prevention, as well as obeying the law. We may also use your information for other reasons so long as we have your consent. We only use your personal information in legal ways. Learn more about how we process and use your information.
In which situations and with what kind of companies might we share your information?
We can share customer information in specific situations and with specific branches of our business. Learn more about when and with whom we can share your personal information with.
How do we protect your personal information?
We have processes and organizational procedures and techniques in place to protect your personal information. However, no transaction on the internet can be guaranteed 100% secure, therefore we cannot guarantee protection against pirates, cybercriminals, or other non authorized parties won’t be able to get through our security in order to collect, access, or steal your information. Learn more about how we protect your personal information.
What are your rights?
Depending on your location, the privacy laws may differ on your rights regarding your personal information. Learn more about your rights.
How do you exercise your rights?
The most simple way to exercise your rights is to request access or contact us directly. We will examine your case against any applicable laws in order to protect your personal information.
Would you like to know more about what the Bourque Podiatric Clinic does with the information we collect? Read our entire privacy policy.
1. WHAT INFORMATION DO WE COLLECT?
In short: we only collect personal information that you provide.
We collect only personal information that you volunteer when you express an interest in obtaining information on us or our services when you participate in any of our services, or otherwise when you contact us.
The type of personal information we collect depends on your interactions with us and our services, the choices you make, and the products you use.
This information may include:
- IP address
- Email address
- Phone number
- Name
Sensitive information: we do not collect sensitive information.
All personal information provided to us must be true, complete, and exact, and you must inform us about any changes to your personal information.
2. WHY DO WE COLLECT YOUR INFORMATION?
In short: We collect your information in order to improve and administer our services.
The collection is done for communication purposes, for security and prevention of fraud, and in accordance with the law. We may equally collect your information for other purposes with your consent.
We collect your personal information for multiple reasons, depending on the manner with which you interact with our services, notably:
To execute and manage your orders. We can collect your information in order to execute and manage your orders and payments via our services.
To request comments. We can collect your information when necessary to collect your feedback and contact you in regards to our services.
To communicate with you and send you promotions. We can use your personal information that you provide us with in order to send you promotions, if that is your preference. You can unsubscribe from these emails at any time. For more information please see “WHAT ARE YOUR RIGHTS IN REGARDS TO CONFIDENTIALITY?” below.
In order to respect our legal obligations. We can use your information in order to conform with our legal obligations, answer legal questions, and exercise, establish, or defend our legal rights.
3. ON WHICH LEGAL BASES DO WE RELY ON WHEN USING YOUR PERSONAL INFORMATION?
In short: We only use your information when we deem it to be necessary and we have a legal reason to do so based on the applicable laws, such as with your consent, to keep us in accordance with the law, to provide you with services, to fulfill our contractual obligations, to protect your rights, or to satisfy our legitimacies.
We may use your information for specific purposes so long as we have received your consent for that specific instance. We may also use it in situations where your consent can be assumed. You may revoke your consent at any point.
In certain exceptional cases, we may be legally authorized, under applicable laws, to use your information without your consent, for example:
If using the information is clearly in the best interests of the individual and consent cannot be obtained in time
For investigations and fraud detection
If the information is part of a witness statement and collecting it is necessary to evaluate, treat, or regulate an issuance claim
To identify someone who is hurt, sick, or dead and contact their family members
If we have reason to believe the person has been, is, or could be a victim of financial exploitation
If it is reasonable to think that the collection and use of the information with consent compromises the availability or accuracy of said information and the use is reasonable with the purpose of solving a violation of an agreement or ticket according to canadian or provincial laws
If divulgence of the information is necessary to conform with a citation, a mandate, a tribunal ordinance or rules relative to the production of documents
If they have been produced by someone in their domain of work, of their enterprise, or profession and that the collection and use of this information conforms with the reasons the information was provided
If it is for journalistic, artistic, or literary use If the information is public knowledge
4. WHEN AND WITH WHO DO WE SHARE YOUR PERSONAL INFORMATION?
In short: We can share your information in specific situations described in this section and/or with the following third parties.
Third-party service providers and consultants. We may share your information with third-party service providers and consultants, subcontractors, or agents who provide services for us under our name and who need access to the information in order to complete their work.
The categories of third parties with which we can share your personal information are as follows:
- Advertising networks
- Affiliate marketing networks
- IT services
- Analysis services
- Sales and marketing tools
- Website creators
We may also need to share your personal information in the following situations:
Business transfers. We may need to share or transfer your information during negotiations of all kinds, active sales, the financing, or acquisition of all or part of our activities to another company.
When we use the Google Maps platforms. We may need to share your information with certain API Google Maps Platforms (for example, Google Maps API, Places API)
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In short: We may use cookies and other tracking methods to collect and store your information. We may also use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In short: We keep your information for the necessary time it takes to reach the objectives described in the privacy policy, unless the agreement is against the law.
We conserve your personal information for as long as is described in the privacy policy, unless a longer period is required by law (such as for taxes, accounting, or other legal reasons)
When we don’t have any legitimate business need for your personal information, we delta or anonymize the information. If this is not possible (for example, because your personal information has been stored in archived files), we delete it securely.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In short: Our goal is to protect your personal information in an organized and secure system.
We have put in place technical and organizational security measures that are appropriately and reasonably created to protect all personal information we collect. However, despite our best efforts to secure your information, no online transaction can be guaranteed as completely secure.
We cannot guarantee that pirates, cybercriminals, or other non authorized web users, won’t be able to hack our security in order to collect, access, steal, or modify your personal information in an inappropriate way. Even if we do everything in our power to protect your personal information, the transmission of personal information is at your own risk. To secure your information as much as possible, always only use our services through a secure network.
8. DO WE COLLECT INFORMATION ON MINORS?
In short: We do not consciously collect personal information from any child under the age of fourteen and we do not market to them. We do not knowingly solicit children under the age of 14 nor do we purposefully advertise to them. By navigating our website you must agree that
you are over the age of 14 and if you are under 14 you declare to have received parental, tutor, or guardian permission to be on our site and to provide us with your personal information.
If we become aware that a user’s personal information has been collected and that that user is under the age of 14 and did not receive parental permission to be on our website, we immediately deactivate their account and take reasonable action to delete their information from our files. If you are aware of any information we may have collected from a child under the age of 14, please contact us at boisbriand@lacliniquepodiatrique.com.
9. WHAT ARE YOUR CONFIDENTIALITY RIGHTS?
In short: In certain countries and regions, like Canada, you have rights that give you access and control over your personal information. You can review, change, or delete your account at any point.
In certain places, like Canada, you have certain rights in respect to the laws surrounding the protection of your information. These can include the right (i) to request access and obtain a copy of your personal information, (ii) to ask for corrections or erasures, (iii) to restrict the treatment of your personal information; and (iv) if applicable, to the removal of your information. In certain circumstances, you may also have the right to oppose the collection and use of your personal information. You can make this request by contacting us using the information provided in the “HOW TO CONTACT US ABOUT THIS PRIVACY POLICY” section. We will examine and act on each request depending on the applicable laws on the protection of data.
If you live in the EU or the United Kingdom and you believe we are illegally collecting and using your personal information, you have the right to complain to the data protection authority of your state member or the data protection authority of the United Kingdom
If you live in Switzerland, you can contact the federal attendant for data protection and transparency.
Revoking your consent: We count on your consent to use your personal information, whether this consent is given expressly and/or passively depending on the applicable laws, you have the right to revoke your consent at any point by contacting us using the information under our “HOW TO CONTACT US ABOUT THIS PRIVACY POLICY” section below. However, please note that this will not affect the legality of the processing before its withdrawal nor, where permitted by applicable law, the processing of your personal information carried out on the basis of lawful processing grounds other than consent.
Cookies and similar technologies: Most web browsers are configured to accept cookies by default. If you prefer, you can generally choose to configure your browser to delete and reject cookies. If you make this choice, this can affect certain functionalities or services on our website. You can also choose to deactivate advertisements influenced by the interests in our services.
If you have questions or comments about your confidentiality rights, you can send us an email at boisbriand@lacliniquepodiatrique.com.
10. “DO NOT FOLLOW” FUNCTION
Most web browsers and certain mobile operating systems and mobile applications include a “do not follow” function that you can activate in order to signal your confidentiality preference to not be followed nor have your information collected while navigating online.
At the moment, we do not respond to browser signals of the “do not follow” function or any other function that automatically signals your choice to not be followed online. If a standard of adopting these methods is implemented in the future, we will inform you in an updated privacy policy.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In short: Yes, if you live in California, you benefit from specific rights concerning access to your personal information.
In section 1798.83 of the California civil code, also known as the “Shine the Light” law, allows residents in California to ask for and obtain, once yearly for free, information on the
personal information categories that we disclose to third parties for purposes direct marketing and the names and addresses of all third parties with whom we
have shared personal information in the past year. If you are a resident of California and want to make such a request, please submit your request using the information provided below.
If you are under the age of 18 and you live in California and you have an account registered under our services, you have the right to ask for the deletion of any information you have previously published publicly through our services. To request the deletion of this information, please contact us using the information below and include the email address connected to your account and a declaration indicating that you live in California. We assure you that the information will not be publicly posted on our site, but understand that the information cannot be completely deleted from our system.
12. DO WE UPDATE OUR PRIVACY POLICY?
In short: Yes, we update this privacy policy when necessary to abide by all laws.
We reserve the right to update this privacy policy at any moment. The new version will be indicated by a sign reading “revised” followed by the date. The new version will come into effect as soon as it is available. If we implement important modifications to this privacy policy, we will inform you either by clearly publishing a notice of amendment or by sending you a notification. We encourage you to frequently check this privacy policy page to stay informed on how we protect your private information.
13. HOW CAN YOU CONTACT US ABOUT THE PRIVACY POLICY?
For any questions relative to the protection of your personal data, please contact our delegate for data protection Dre Arianne Bourque, Bourque Podiatric Clinic, by email at boisbriand@lacliniquepodiatrique.com or through the mail:
220 Grande Côte, Suite 101, Boisbriand, J7G 1B5
14. HOW CAN WE VERIFY, UPDATE, OR DELETE THE DATA THAT WE COLLECT?
You have the right to request access to your personal information, to modify that information, or delete it. In order to ask to consult, update, or delete your personal information please contact us.